Learn how to stay safe despite the growing problem of emotional and physical violence in healthcare

The verbal and physical aggression and violence common to healthcare environments is being exacerbated by the COVID-19 pandemic.

In response, Vistelar has scheduled a series of free webinars that will be delivered by our conflict management experts.

To register, just fill out and submit the form to the right. On the following page, you will then be able to select which currently-scheduled webinars you want to attend.

These ~30-minute training sessions will provide specific tactics on how to address conflict, crisis, and physical aggression.

Here is just some of what you will learn — HOW TO:

•  Identify healthcare’s unique risks and threats

•  Keep your distance while still demonstrating concern

•  Minimize conflict when first interacting with patients

•  Quickly and effectively reduce the stress in others

•  Persuade frightened and anxious people to cooperate

•  Professionally address verbal confrontations

•  Effectively and safely respond to acts of violence

•  Stay safe using distance, positioning, and hand placement

•  Protect yourself using the APEX defense method

•  Stabilize patients and/or visitors who are acting out 

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